A Few Words

About Us

Virtual Secretary Jamaica is an affiliate of Yateman International, A top rated 100% Plus Rated Virtual Assistant Agency in Kingston Jamaica and Delaware, USA.

Yateman International has been helping entrepreneurs and businesses in the US and Canada since 2014. As a Justice of the Peace and an avid community member, our CEO’s mission, and particularly this local arm of the business is about helping people.

Our mission is not only to assist struggling entrepreneurs to become successful but to provide remote employment to skilled professionals who are challenged in getting to and from the office.

Our trained professionals focus on training school leavers, giving them a sense of hope. We also support HEART and HOPE programs and provide on the job experience to University graduates .

Our network of professionals ensure that we provide you with dedicated and uninterrupted services  at low cost to effortlessly scale its business and agents who are eager to learn and grow with you.

Frequently Asked Questions

Who is a Virtual Assistant?

A virtual assistant (VA) is a professional who works remotely to provide administrative and support services. These can range from invoicing clients on a regular basis to managing a one-time project.

Why you need a Virtual Assistant?

When you’re in business, “don’t sweat the small stuff” doesn’t apply; all that small stuff makes a big difference in establishing your business above the competition. Yet when you’re dealing with the big picture, you don’t always have time to handle the small but vital tasks.

Read here in detail to understand why you need a virtual assistant.

How do I keep track of hours spent by the virtual assistant on my project?

We can supply you with a Time Sheet upon your request to show you the amount of time spent on your project.

How can we exchange files?

There are many ways to exchange files such as email, online cloud programs – Dropbox, OneDrive and google drive.

Is my information secure?

We take security seriously. From secure online data sharing to confidential agreements, we ensure that the information you share with us is safe and protected. We have suitable security measures to prevent any threats to your data.

Is my information confidential?

We understand the importance of confidentiality. All the information that you provide us is confidential and we sign a Non-disclosure agreement/confidentiality agreement to ensure the confidentiality of your information.

What is your turnaround time?

We have different turnaround time for projects, depending upon their requirements and the ongoing projects. But we will let you know the estimated turnaround time at the beginning of the project.

How do I know if the VA is working as I cannot see them?

We are in service based business and we treat each of your projects as if they are our very own. We have a huge stake in how we perform and what we deliver to our clients. Our performance is directly linked to our business reputation. Further, we are highly motivated to complete all the projects within timelines and high quality. We care about our relationship with you and want to ensure that you are satisfied with our services. We deliver the best services even when you are not watching us.